Questions, ideas or problems? Write to us at support@block21.com. We read everything, and it helps to mention your iPhone model and iOS version.
Upgrading to 2.0
What happens to my data when I update?
It comes with you. The first time you open 2.0, it imports your transactions, accounts, categories and recurring transactions from the previous version and shows “Import Complete” when it’s done. Your old data isn’t changed or deleted along the way.
The app asks which currency I used. Why?
The previous version didn’t record the currency of your data. Choose the one you used, and balances and reports will come out right.
I have backups from the previous version in iCloud. Can I use them?
Yes. Go to Settings > iCloud Legacy Backup. Tap the cloud to download a backup, open it to see what it contains, then tap Restore Backup. Restoring replaces everything currently in the app with the backup’s contents.
Why can’t I update to 2.0?
My Wallet+ 2.0 needs iOS 26 or later. On an earlier iOS version, the App Store keeps offering the previous version, which keeps working as before.
Something I used in the old version is missing.
2.0 is rebuilt from the ground up, and a few things from the old version aren’t in it yet: export to Excel, CSV and HTML, the passcode lock, Dropbox backup and the iPad version. iCloud sync replaces Dropbox backup. If you miss one of them, tell us; it helps us decide what comes next.
My data didn’t import, or something looks wrong.
Write to support@block21.com before you change anything, and tell us what you see. Your previous version’s data is still on your iPhone, so it can be imported again.
iCloud sync
How do I sync between my iPhones?
Sign in to the same Apple Account with iCloud on each iPhone. The app syncs on its own; Settings > iCloud Sync shows the status.
Do I need iCloud?
No. Without iCloud everything works the same; your data just stays on the one iPhone.
Is my data safe?
Your data is stored on your iPhone and in your own private iCloud. We have no copy and can’t see it. See the privacy policy.
Using the app
How do I start my month on payday?
Go to Settings > Period Settings > Month starts on day and choose the day your salary arrives. Every view follows.
Where is the Analyzer?
Turn your iPhone sideways on any screen. Turn it back to close it.
How do recurring transactions work?
Set up rent, salary or a subscription once and it appears ahead of time, every period. You can skip or adjust a single occurrence without changing the rest.
How do accounts in other currencies work?
Each account has its own currency, and totals are converted to your main currency with current exchange rates. The app fetches rates when it is online and keeps the latest for when it isn’t.
Which languages does it speak?
English, Danish, Dutch, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Simplified Chinese, Spanish and Swedish. The app follows your iPhone’s language.
Contact
support@block21.com · Facebook · Twitter @mywalletapp